PRIVACY POLICY
Last Updated: August 2026
At Vigor8, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect your information when you visit www.vigor8.com.au, place an order, or contact our team.
Information We Collect
When you visit our website or place an order, we may collect information including:
- Your name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through our payment providers)
- IP address
- Browser and device information
- Information about how you use our website
How We Use Your Information
We use your information to:
- Process and deliver your order
- Communicate with you about your purchase
- Provide customer support
- Improve our website and shopping experience
- Prevent fraud and maintain website security
- Send marketing emails (only if you've opted in)
Email Marketing
If you choose to subscribe, we may occasionally send you emails about:
- New product launches
- Special offers
- Promotions
- Product updates
You can unsubscribe at any time using the link included in every email.
Website Analytics & Cookies
Like most online stores, we use cookies and analytics tools to understand how visitors use our website.
These technologies help us:
- Improve website performance
- Understand customer behaviour
- Remember your preferences
- Measure advertising performance
You can disable cookies through your browser settings, although some features of our website may not function correctly.
Sharing Your Information
We only share your information when necessary to operate our business.
This may include trusted service providers such as:
- Shopify
- Payment processors
- Shipping providers
- Marketing platforms
- Website analytics providers
We never sell your personal information to third parties.
Payment Security
We do not store your credit card details.
All payments are securely processed by trusted third-party payment providers using industry-standard encryption.
Your Rights
You may request to:
- Access your personal information
- Update or correct your information
- Delete your information (where legally permitted)
- Opt out of marketing communications
To make a request, simply contact our support team.
Data Security
We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorised access or disclosure.
While no online system is completely secure, protecting your privacy is extremely important to us.
Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes to our business or legal requirements.
Any updates will be published on this page.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Email: support@vigor8.com.au
